Upcoming Webinars

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• Managing & Motivating the 7 Most Challenging Employee Types
  September 25, 2018 1:00pm
  Don't let a challenging employee infect your entire work group – let workplace expert Marie McIntyre's 10-step "coaching road map" show you how to handle all those multiple personalities at work with Managing & Motivating the 7 Most Challenging Employee Types.Learn More

• FMLA in the Trenches: Advanced Tips & Tactics for Administering Problematic Leaves of Absence
  September 26, 2018 1:00pm
  This session is for moderate-to-experienced HR professionals and benefits administrators who are responsible for reviewing and/or making determinations about FMLA leave requests.Learn More

• Microsoft Excel for Project Management
  September 27, 2018 1:00pm
  When you think about it, Excel is great at the two things you absolutely need to create a project management tool: date math and maintaining lists. Find out how Microsoft Excel can be your secret to project management.Learn More

• Creating 'Wow' Customer Service: How to Get Your Customers Talking & Returning
  September 28, 2018 1:00pm
  Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the "extra things" that connect the customer emotionally to the organization.Learn More

• I-9 Compliance Workshop: The New Rules & Best Practices of Employee Verification
  October 2, 2018 1:00pm
  Your organization's odds of being targeted for an audit of your I-9 forms have skyrocketed in just the past few years. Plus, the feds have just introduced a brand-new "smart" version of the I-9 form with new requirements. And the fines for I-9 paperwork violations nearly doubled starting in August.Learn More

• Proofread With Perfection: Proofreading and Editing Techniques for Flawless Communication
  October 3, 2018 1:00pm
  Most readers of reports and emails are skeptical of the information contained in documents that are riddled with easily corrected surface errors. Don't let yours be one of them.Learn More

• Why Smart Managers Hire the Wrong People
  October 4, 2018 1:00pm
  Mel Kleiman, the leading authority on hiring in North America, will provide you with an arsenal of easy-to-implement tools, tips and techniques to recruit, interview, hire and retain the top talent. Learn More

• What Makes a Great Team: How to Go From a Group to a TEAM
  October 5, 2018 1:00pm
  You don't have to do anything to be a Group, but you have to EARN the right to call yourself a TEAM! Everyone wants to be part of a TEAM, but how do you really make that happen? This dynamic webinar explores the differences between group and team.Learn More

• Gossip, Rumors & Workplace Busybodies: How to Promote Positive Co-worker Communication
  October 9, 2018 1:00pm
  Workplace guru and syndicated columnist Marie McIntyre will help you successfully defuse the negative impact of gossip, rumors, and workplace busybodies. Imagine your office without tattletales, drama queens, whiners, and bullies.
  Learn More

• The Wired Workplace: How to Set Policies – and Limit Liability – for Employees’ Use of Smartphones, iPads and Social Media
  October 10, 2018 1:00pm
  Technology has become the No. 1 new employment law risk to American employers … and the growth of social media and personal tech devices – smartphones, iPads, laptops – has taken that risk to a whole new level.Learn More