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• Stop Managing, Start Coaching: How to Coach Employees to Greater Performance
  August 19, 2019 1:00pm
  "Command and control" management is out. Today's workplace requires managers who engage and inspire – not just tell employees what to do. New research shows that this coaching style is the absolute most effective method of management – in terms of both employee performance and retention. Learn More

• Conflict, Criticism & Sensitive Subjects: How to Talk About Difficult Topics at Work
  August 20, 2019 1:00pm
  Because difficult conversations can feel uncomfortable and hazardous, we tend to avoid having them. However, delaying the discussion often makes the situation worse, sometimes resulting in serious business problems. Learn More

• Wage Garnishments: New Laws, New Procedures for 2019
  August 21, 2019 1:00pm
  Life would be easy if all you had to withhold from employee's paychecks was taxes, health premiums and retirement contributions. But that's rarely the case these days. There's another side to withholding... Learn More

• Communicating HR Ideas To an Audience That Doesn't Care
  August 22, 2019 1:00pm
  Discover the single biggest problem that gets in the way of HR and benefits communication – and how to solve it instantly. Learn More

• The Magnetic Manager: Becoming the Best Boss You Can Be
  August 23, 2019 1:00pm
  Why do employees leave? Departing workers probably told you it was "for more money." But only 12% of employees actually leave their jobs in pursuit of higher pay, according to a Saratoga Institute study. In reality, the No. 1 reason employees leave is the way they're supervised. Learn More

• Independent Contractor Workshop: How to Comply and Avoid the IRS/DOL Crackdown
  August 27, 2019 1:00pm
  The federal government predicts its new crackdown on employee misclassification will reap at least $7 billion in federal revenue over the next 10 years. Don't become a notch on the IRS' belt! Learn More

• Managing Your Executive's Day
  August 28, 2019 1:00pm
  Administrative training legend Joan Burge will show you the tricks she's uncovered in her four decades as an administrative professional AND an executive. Learn More

• Electronic HR & Business Records: Compliance and Best Practices Workshop
  August 29, 2019 1:00pm
  Are you confident your organization is retaining email, text messages, personnel info and other electronic HR and business records in full compliance with the law? Employers need to decipher a complex maze of federal and state rules for preserving … protecting … producing … and destroying their e-records. Learn More

• Advanced Admin Skills Workshop: Developing a Strong Administrative Partnership With Your Executive
  August 30, 2019 1:00pm
  The 21st-century administrative professional needs to be a manager and a leader with advanced skills in communication, decision-making, collaboration, planning and project management. Successful executives need outstanding admins who are willing to effectively partner with them and find ways to work productively together. Learn More

• Employee Handbooks: Required Changes and the Most Common Mistakes
  September 3, 2019 1:00pm
  Your employee handbook can be an invaluable organizational tool … or an employment lawsuit waiting to happen. And in recent years, Congress and state legislatures have been busy enacting laws that directly affect your employee handbook. If you haven't kept up, you could find yourself in court. Learn More