Upcoming Webinars

A Full Year of Webinar Training for One Low Price!
Ticket Icon Now you can participate in EVERY webinar we produce in the coming year at a fraction of the per-event price – and your satisfaction is unconditionally guaranteed. Click here now for details, and to sign up for your All-Access Training Pass from Business Management Daily. Already a member? Log in here.

  • The 6 Secrets Every Supervisor Needs to Know
    April 16, 2024 1:00pm
     • Why you can't be both a buddy and a boss.
    • Getting comfortable with the power of your position.
    • Understanding the difference between leadership and management.
    • 5 distinct leadership styles: Identifying your personal strengths and weaknesses.
    • Why successful managers make 360° communication their top priority.
    • The critical importance of building a strong partnership with your boss.
    • What it means to be an effective "linking pin" in your organization.
    • How to be a good role model: Recognizing the impact of "leadership messages."
    • How silent bystanders and wimpy managers encourage offensive behavior.
    • 6 specific strategies for motivating different types of employees.
    • The Performance Management Cycle: How to become a coach instead of a critic.
    • Using a 10-step "coaching road map" for successful performance discussions.
    • How to respond to employee complaints without arguing or agreeing.
    • Avoiding the 7 "trouble traits" that can derail your management career.  Learn More

  • The Remote Workforce: Multi-State Employment Law Compliance
    April 17, 2024 1:00pm
     • Why you need to limit where remote work takes place.
    • Remote work isn’t a right—in most cases.
    • Beware the disloyal teleworker.
    • Can you limit which states you accept telework applications from?
    • Harassment on the rise.
    • New telework rules for managers.
    • Telework expenses.
    • Timekeeping and pay.
    • Discipline.
    • Common classification mistakes.
    • Emergency planning and telework.  Learn More

  • New Overtime Regulations: How to Implement the Rule Changes
    April 18, 2024 1:00pm
     • The proposed Biden OT regulations: What’s included, what isn't changing.
    • How high can salaries go with indexing? Here’s the metric you need to watch.
    • What the White House learned from the last failed overtime reg rollout and won’t repeat, making it highly likely proposed rules go into effect.
    • Simple steps to avoid the Supreme Court salary basis trap.
    • Why you should self-audit all your exempt employees’ job descriptions now to determine whether you should reclassify some as hourly rather than raise their pay.
    • If you haven’t taken advantage of the bonus credit for exempt employees, why you may want to do so soon.
    • The single most effective way to cut overtime risk and punish workers who don’t follow the rules.
    • Why telework creates new overtime risks and what you can do to cut that risk.
    • Why Congress may amend the FLSA, hike minimum wage and tighten overtime rules in an election year.  Learn More

  • Managing Electronic HR Records: How to Prevent Liability and Maintain Compliance
    April 23, 2024 1:00pm
     • Ensure onsite, remote, and work-from-home staff comply with records rules.
    • Manage electronic and HR records effectively and compliantly.
    • Distinguish between business records and non-records.
    • Support your records retention policy with a litigation hold policy.
    • Establish records rules for email, mobile devices, social media, Zoom, Microsoft Teams, Slack, and other electronic tools.
    • Implement policies and procedures for new and emerging HR concerns, including medical/recreational marijuana use.
    • Comply with state and federal eDiscovery guidelines.
    • Protect personal privacy and confidential and sensitive information.
    • Educate everyone — onsite, hybrid, work-from-home staff — about records rules.
    • Safeguard records with best-in-class technology tools.
    • How to use software tools for records retention, along with monitoring, policy management, content management, antivirus, and other records-related software.  Learn More

  • NLRA Mandates: The Rules ALL Employers Must Follow
    April 24, 2024 1:00pm
     • Learn all about the National Labor Relations Act (NLRA) and which employers must follow it. Surprise—you don’t have to be a union workplace to have to follow NLRB rules.
    • The NLRB’s handbook rules frequently trip up employers who don’t realize that there are strict regulations on what you can and cannot include when it comes to employee behavior. Learn which rules you should dump immediately and which ones you can tweak.
    • What is protected concerted activity, activity that you cannot ban? For example, employers cannot bar employees discussing among themselves how much they are paid, what their benefits are or complaints about working conditions.
    • Learn what to do when employees start talking about forming a union—and why mandatory captive-audience meetings aren’t the way to go.
    • Know what you can and cannot do about employee social media posts that take aim at your company, management, and supervisors.
    • See examples of unfair labor practices and understand how far you can go in directing your workforce without committing one.  Learn More

  • Generational Differences: Bridge the Divide and Sidestep Legal Landmines
    May 1, 2024 1:00pm
     • Learn how to leverage generational differences to enhance performance.
    • Explore leadership skills to help capitalize on generational differences.
    • Work as a team to find common ground.
    • Walk through various real-life examples to help you navigate legal challenges.
    • Explore and tear down common preconceptions related to generational differences.
    • Learn how to create programs that cater to the different generations.  Learn More

  • Tough Talks: A Manager’s Guide to Mastering Uncomfortable Conversations
    May 2, 2024 1:00pm
     • The “9 Rules of Engagement” for successfully handling employee discussions.
    • Using “perception management” in your favor to frame difficult coversations.
    • How using the power of guilt (rather than anger) can help employees assume responsibility.
    • A legally safe script to use when employees want to talk “off the record” about an issue.
    • “New supervisor syndrome” and how to address new managers differently than experienced ones.
    • The 3 practical steps for discussions that stop attitude and entitlement problems in their tracks.  Learn More

  • Minimize Discrimination While Maintaining Civility and Compliance
    May 7, 2024 1:00pm
     • Establish an all-inclusive DEI policy to support employees, applicants, and customers of different genders, races, ethnicities, abilities, religions, cultures, ages, sexual orientations, backgrounds, experiences, and expertise.
    • Eliminate unlawful bias against anyone and cultivate a culture of civility and respect.
    • Boost performance by unleashing the power of differences in employees from Gen-Z to boomers.
    • Hire, mentor, and promote staff who reflect the communities you serve.
    • Write and implement effective best practices-based DEI policies and procedures.  Learn More

  • Employee Handbook Checklist: Required Changes and Common Mistakes
    May 8, 2024 1:00pm
     • Essential updates.
    • Supreme Court-related changes.
    • Employee leave.
    • Remote work and attendance.
    • Diversity, equity and inclusion.
    • Accidental contracts.
    • Dress and grooming.
    • Sexual and other harassment.
    • Speech and civility rules.
    • Overtime.
    • Handbook maintenance.
    • Common mistakes.  Learn More

  • Keep Negativity From Infecting Your Workplace
    May 21, 2024 1:00pm
     • Signs that your office may be infected with negativity.
    • The hidden costs of a chronic negativity problem.
    • Diagnosing what makes some people so negative.
    • Employees from the dark side: Whiners, complainers, critics and pessimists.
    • Active troublemakers: Tattletales, gossips, bullies and rabble-rousers.
    • Effective weapons in the war against negativity.
    • How you may actually be rewarding your employees’ negative behavior.
    • 5-step behavioral coaching process that really makes an impact.
    • How to re-engage resentful employees by flipping their “motivational switch.”
    • Using the Team Turnaround process to “disinfect” an entire group.
    • Termination: When removing the cause is the only cure.
    • Recognizing systemic problems: Signs of a toxic workplace.
    • Strategies for saving your sanity in a toxic organization.  Learn More